duckscore Privacy Policy
This Privacy Policy applies to your access and use of all products and services that are made available by OwnIt Holdings, Inc. or its affiliates (the “duckscore” or “Services”) through our websites, including but not limited to www.duckscore.com and our downloadable mobile applications (collectively, the “[App / Site]”).
This Privacy Policy describes the information that we gather from you, how we use your information, whom we share your information with, and the steps we take to protect your information. By using the Services, you consent to the privacy practices described in this Policy.
If you are a customer of OwnIt Holdings, Inc. or its affiliates, the data collection, use, and sharing practices are governed by the Gramm-Leach-Bliley Act. Please see our Gramm-Leach-Bliley Privacy Notice for a summary of privacy options related to most of our Services. Capitalized terms that are not defined in the Privacy Policy have the meaning given to them in the duckscore Terms of Use.
1 Information We Collect
1.1 Information We Collect Directly from You. We may collect information directly from you when you use our Services — for example, when you register to become a member, when you request to prequalify for a third-party credit card or loan product, when you request your credit report and/or score, when you link your third-party financial accounts, when you transfer money, or when you fill out calculators, forms or other fields on our Site. In such cases, we may ask you to provide us with one or more of the following pieces of information:
- Name.
- Email address.
- Mailing address.
- Phone number.
- Date of birth.
- Social Security number.
- Your registration information, such as a username and password.
- Your third-party financial account information, such as an ID and password.
- Your financial information, such as investments, income, expenses, investible assets, investing risk tolerance or other similar types of information.
- Information contained in your consumer credit report.
- Information about your job or business.
- Age, gender, or other similar demographic information when such information is relevant to a particular financial product or service you have requested (for example, when requesting auto insurance rates or using retirement planning calculators).
- When you communicate with us, either by email, phone, or other means of communication, we may also collect the content of these communications, including but not limited to recordings of phone calls where permitted by law.
Please note: We do not store your third-party financial account ID or passwords. Instead, we securely pass this information to our third-party partners when you request Services that require us to confirm your identity, when you request to prequalify for their products, and/or to provide you with access to your financial information on our Site.
1.2 Information Automatically Collected
1.2.1 Information Collected. When you visit the Site, use the Services, or open an email from duckscore, we may automatically receive and record certain information from your computer, web browser and/or mobile device, including without limitation:
- IP address or other device address or ID.
- Web browser and/or device type.
- Geolocation data, including if you use the Site on a mobile device.
- Hardware and software settings and configurations.
- Web pages or sites that you visit just before or just after visiting the Site.
- Pages you view on the Site.
- Your actions on the Site, including the electronic path you take to our Site, through our Site and when exiting our Site, as well as your usage and activity on our Site, such as the links and objects you view, click, or otherwise interact with (also known as “Clickstream Data”).
- Dates and times that you visit, access, or use the Services.
1.2.2 Cookie Information. When you use the Services, we may send one or more Cookies (which are small text files containing a string of alphanumeric characters) to your computer or mobile device. We may use both Session Cookies and Persistent Cookies. A Session Cookie disappears after you close your browser. A Persistent Cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Persistent Cookies can be removed. Please review your web browser “Help” file to learn the proper way to modify your Cookie settings. If you delete, or choose not to accept, Cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.
1.2.3 Third-Party Web Beacons and Third-Party Buttons. We may implement third-party advertising or other content on the Site that may use clear GIFs or other forms of web beacons, which allow the third-party content provider to read and write Cookies to your web browser in connection with your viewing of the third-party content on the Site. Additionally, we may implement third-party buttons (such as Facebook “like” or “share” buttons) that may allow a third party to collect information about you through their browser Cookies, even when you do not interact with the button.
We also engage third-party partners and vendors who provide analytics and advertising services, to assist us in providing you the Site and our Services. We allow these third parties, including nonaffiliated business partners, advertising networks, analytics providers, and other advertising service providers, to automatically collect Clickstream Data and other information about your online activities on the Site and across your browsers and devices using cookies, web beacons, mobile advertising identifiers and other technologies. For example, we may use third-party analytics tools to help us understand and record the electronic path you take to our Site, through our Site and when exiting our Site, as well as your usage and activity on our Site, such as the links and objects you view, click, or otherwise interact with. We use this data for our own analytics, to improve the Services and for product development, advertising purposes, to facilitate a better user experience for You on the Site, and to facilitate partner relationships and your interactions with other third parties. In addition, certain of our third-party partners may use this information to display online advertisements tailored to your interests and preferences across your browsers and devices, to conduct ad campaign measurement and website analytics, to detect, prevent and report fraud, or to carry out their own business and commercial purposes.
Where information collected through web beacons, buttons, and similar technologies is collected directly by third parties, their collection and use of information is subject to that third party’s own privacy policies. Some of these third parties are members of the Network Advertising Initiative or the Digital Advertising Alliance and participate in the industry’s opt out, available at http://optout.aboutads.info/#!/ or at http://optout.networkadvertising.org/#!/. Additionally, you may opt out of the use of Google Analytics Cookies here: https://tools.google.com/dlpage/gaoptout.
Due to differences between using websites and apps on mobile devices, you may need to take additional steps to opt out on both platforms. Many mobile devices allow you to opt out of interest-based advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our app using the standard uninstall process available on your mobile device or app marketplace. Please note that your opt-out choice will apply only to the browser and device you are using when you opt out.
1.3 Information Contained in Consumer Reports. We may, at your direction, receive consumer credit reports from consumer reporting agencies such as Experian, Transunion, or Equifax. We partner with these agencies to provide you with an duckscore and to prevent fraud and identity theft. Information we collect in these reports varies and may include, but is not limited to:
- Information about your transaction history, assets, and account balances.
- Information about open and closed credit accounts, including the date opened, the date closed (if applicable), and the latest reported monthly balance and monthly payment.
- Information about credit inquiries.
- Information about late payments and collection actions on both your closed and open accounts.
- Information regarding public records relating to bankruptcy, liens, judgments, or other legal determinations.
- The credit score, including any Vantage score, provided by the credit bureau.
Correcting Information Maintained by the Credit Bureaus
Information related to your creditworthiness is maintained by the credit bureaus. If you believe that there is an error or you want to dispute the information contained in your credit report, please contact the credit reporting bureaus.
Experian- http://www.experian.com/
Equifax- https://www.ai.equifax.com/
Transunion- http://dispute.transunion.com/
For more information about how we collect and use your credit information please see our Terms of Use.
1.4 Information from Other Sources. We may also obtain information about you from third-party sources, such as our business partners, referral partners or advertisers. If we combine or associate information from other sources with your information that we collect through the Services, we will treat the combined information in accordance with this Privacy Policy, the Terms, and applicable law.
2 How We Use Your Information. Your information is an integral part of our operations, and we use it in a variety of ways in providing the Services and operating our business. We use the information you provide, for example:
- To provide you the Services you request and enable non-affiliated third parties to provide additional services to you.
- To operate, maintain and improve the Services and create new features and functionality.
- To understand and analyze usage trends and preferences of our users across different devices.
- For fraud detection and information security.
2.1 We may use your e-mail address or other personal information (a) to contact you for administrative purposes such as customer service, (b) to address intellectual property, right of privacy or defamation issues related to content you have posted on the Services, and/or (c) to send you promotional materials, offers, and/or messages related to the Services and the activities of third parties we work with. Generally, you can opt out of receiving promotional communications, through links provided in the messages, by updating your account preferences through the Services, or by contacting us directly at privacy@duckscore.com.
2.2 We may use Cookie Information and Automatically Collected Information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Services; (b) pre-fill forms; (c) provide customized advertisements, content, and information across your devices; (d) monitor and analyze the effectiveness of Services and third-party marketing activities; (e) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (f) track your entries, submissions, and status in any promotions or other activities.
2.3 If you request access to your consumer credit reports, we may use it to provide you with access to your free credit score, including periodic updates to your credit score.
3 How We Share Your Information
3.1 We may disclose your information in connection with providing the Services and the operation of our business. For example, we may share personal information, such as name, email, address, Social Security number and other identifying information, with nonaffiliated third-party service providers to verify your identity in connection with your use of certain aspects of the Services. For example, we may ask for your Social Security number, or a portion of it, to verify your identity in connection with services that enable you to see your current credit score or other financial information.
3.2 We may share information collected directly from you with nonaffiliated third-party lending partners or third-party service providers in connection with your use of specific aspects of the Services. Some examples include but are not limited to:
- When you request additional or personalized information regarding financial product offers from third-party financial service aggregators we partner with.
- When you request access to your credit report, score, or information.
- When you request access to your third-party banking, credit card, retirement, or investment products on our Site.
- When you report a complaint about a product or a third-party service provider featured on our Site; we may forward your complaint to that third party service provider.
- When you request answers or advice through our Services, duckscore may provide certain of your information to third-party experts, advocates, and advisors.
3.3 We may share automatically collected information such as IP address and Clickstream Data as well as de-identified information with nonaffiliated third-party lending partners when you leave our Site (for example, from a rate table or review) to go to a third-party lender site to request information or apply for financial products.
3.4 We may share your information with third-party service providers to support our internal and business operations. In such cases, service providers may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure. For example:
- For website, application development, hosting, data storage, maintenance, and other services for us.
- For internal marketing, delivery of emails, including promotional, marketing, and transactional materials, delivery of other promotional materials, including via postal mailers, SMS, and text messaging, and online and social media promotions and advertising.
- For fraud prevention and security purposes.
3.5 When you choose to share your own information on a publicly accessible area of the Site, such as a public profile page or any section where you can publicly submit questions to us or our third-party partners, that information will be available to anyone who is able to access that content, including other Site users. Additionally, questions you submit and answers provided by third parties may be posted on our Site and viewable by other users and the public.
3.6 We may share de-identified and/or aggregate analytics with third-party partners about how users interact with our Services, including usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
3.7 We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.
3.8 By submitting a request through our Services, you consent to the disclosure of your information to third parties in order for us to carry out your request. The collection and use of your information by third parties is subject to each third party’s specific privacy policy and terms of use. Duckscore has no control over the means by which third parties further use or disclose your information.
3.9 If you submit a request through our Services, a third-party service provider may directly contact you with information via telephone, auto-dialed prerecorded calls, SMS, fax, and/or email. You may also receive telemarketing calls as a result of submitting the request, even if you are on the National Do Not Call Registry or any other similar registry.
3.10 Do not submit a request for information or services if you do not want your personal information shared as described above. Once you have submitted a request through the Services and we have shared your information as described above, the terms of the third party’s privacy policy will apply to that party’s use of your information.
3.11 You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
3.12 You have the option to refuse any free consultations or offers for services provided after you submit a request to a third party through the Services.
3.13 We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiations of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
3.14 Please see our Gramm-Leach-Bliley Privacy Policy for more information about how you can limit your sharing options.
4 Third-Party Sites.
4.1 Our Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us—and which may link to other websites, services, or applications. Please be aware that duckscore is not responsible for the privacy or practices of other websites or third parties. We do not make any guarantee regarding those third-party websites, services, or applications, and we are not liable for any loss or damage caused by the use of such sites. Any data collected by third parties is not covered by this Privacy Policy. You should review the policies of the third parties and contact them directly if You have any questions about their services.
5 Children.
5.1 Our Services are not intended for use by children. We do not intentionally market or solicit Personal Information about individuals who are under the age of 16, nor do we knowingly collect, sell, or share the Personal Information of individuals under the age of 16. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 16, please contact us at privacy@duckscore.com, (629) 255-4436, Contact Us. If we learn that we have inadvertently collected the Personal Information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
6 Updating Your Membership Information, Canceling Your Membership, and Deactivating Your Account
6.1 Updating Your Information. Once you have registered for a duckscore account, you may update or correct your profile information and preferences at any time by accessing your account settings page through the Site.
6.2 Deactivating Your Account. We do not delete information about you upon deactivation of your account. Although your deactivated status is reflected promptly in our user databases, we may retain the information you submit for a variety of purposes, including legal compliance, backups and archiving, prevention of fraud and abuse, and analytics. Upon deactivation, you will no longer receive emails from us and links to third-party financial accounts, and Services will automatically terminate.
6.3 Unsubscribing
6.3.1 How to Unsubscribe from Email Communications. If you do not wish to receive email offers or newsletters from us, you can opt out of receiving emails from us (except for emails related to the completion of your registration, correction of user data, change of password, and other similar communications essential to your transactions through the Services) by using the unsubscribe process at the bottom of any marketing email from us. Although your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
7 Information Retention. We will only keep your Personal Information for as long as necessary to fulfill the purposes for which we collect the information, as described in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize your information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. If you request the closure of your account, your data will be retained for a maximum of 90 days from closure. Any credit reports provided by authorization from you will be retained for a maximum of 45 days.
8 Our Commitment to Data Security. We use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to us through the Services or store on the Site, and you do so at your own risk.
9 Nevada Privacy Rights. Although we do not currently conduct sales of personal information, Nevada residents may submit a request directing us to not sell personal information we maintain about them if our practices change in the future. To exercise this right, email us at privacy@duckscore.com with the subject line: “Nevada: Request to Opt-Out.”
10 California Privacy Rights. Most of our data collection, use, and sharing practices are governed by our Gramm-Leach-Bliley Privacy Policy. However, if you are a California resident, the CCPA may apply to our Services as they relate to business products featured on our site (for example, business credit cards and small business loans). Please review our California Privacy Policy for our California privacy disclosures and information on how to exercise your CCPA rights.
11 International Visitors. The Service is hosted in the United States and is intended solely for visitors located within the United States. The information we provide and the third-party products and services featured are tailored for the United States market only. You agree that if you choose to use the Services from outside the United States, you will be transferring your information outside of those regions to the United States for storage and processing.
12 Assignment. Duckscore reserves the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
13 Changes and Updates to This Privacy Policy. We reserve the right to make changes to this Privacy Policy at any time. We will notify you about material changes in the way we treat your information, including by placing a prominent notice on the Site or by sending you an email so that you can choose whether to continue using the Services. Material modifications are effective 30 calendar days after our initial notification or upon your acceptance of the modified Terms. Immaterial modifications are effective upon posting of the updated Privacy Policy or Terms of Service on the Site. Please revisit this page periodically to stay aware of any changes to this Privacy Policy. For the avoidance of doubt, disputes arising hereunder will be resolved in accordance with the Privacy Policy in effect at the time the dispute arose.
14 Contact Information. Please contact us with any questions or comments about this Privacy Policy, your personally identifiable information, our use and disclosure practices, or your consent choices by e-mail at privacy@duckscore.com.
OwnIt Holdings, Inc.
5016 Centennial Blvd
Ste 200
Nashville, TN 37209
Thank you for reviewing our Privacy Policy